FAQ

How Do I Place An Order?

Once you have found your natural gem stone(s) that you would like to purchase, click on the “Add to Cart” button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information.

At this point in time, all orders must be placed through our website, online.

Payment and Shipping

All orders are processed in 2 - 3 days. After they are processed shipping expectations and rates are as follows:

Standard retail shipping is free for all domestic shipments with an expected ship time of

3 - 7 business days.

Priority shipping starts at $9.99 with an expected ship time of 1 - 3 business days.

Priority Express shipping starts at $29.00 with an expected shipping time of 1 - 2 days.

For International orders,

USPS 1st Class International, Registered is $34.00.

Site Use and Copyright

All content included on this site, such as images, logos, text, and graphics are the property of Dakota D & G, Inc., and Black Hills Diamonds, and is protected by U.S. and international copyright laws.

The content of this site is only to be used as a shopping resource. Reproduction, modification, distribution, transmission, republication, display, or performance of the content of this site is strictly prohibited.

Secure Ordering & Payment Options

Credit/Debit Card or PayPal are the only accepted payment options. We cannot take orders over the phone at this time.

Returns & Refunds

Merchandise is accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Please contact customer service for details: blackhillsdiamond@gmail.com

Black Hills Diamonds will not sell, share, rent, or give your information with any outside entities.

Black Hills Diamonds may collect and maintain customer information to better serve you. Information is collected when you sign up to receive emails, using the shopping cart, or emailing us are examples.